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Understanding Hotel Guest And 8 Types of Hotel Guests

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Understanding Hotel Guest And 8 Types of Hotel Guests - what are hotel guests? Hotel guests are the guests who come from different countries and stay at a hotel and each of them has different objectives according to their needs. To be grow up A hotel business is determined by the number of hotel guests. Because hotel guests, whether staying or using other hotel services, are the source of income or the income of a hotel business. Hotel Guest Types To Know Before we break down further about hotel guests, we first need to discuss the definitions of hotel guests, as quoted from several sources. According to the book establishment of the Business Regulations Hotel Business Regulation (1992:2) is stated that: hotel guests are persons who stay and or use other services provided by the hotel. Hotel guests are further, Paul B. White and Helen Beckley (1975:1) in his book Hotel Reception explains the following guests: Hotel guests are the most important people in the h
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How The Hotel Receptionist Knows The Needs of Hotel Guests

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How the Hotel receptionist knows the needs of Hotel guests - as explained above that guests are distinguished of their kind because of their different needs. Please read the link below to find out about the types of hotel guests. How Does The Hotel Receptionist Know The Needs of Guests? A hotel receptionist should know what are the expectations of a guest. Because guests come to the hotel and stay in a hotel other than because he is far from home where he lived. Hotel guests also want to get a comfort and satisfaction where they live or stay. The needs of hotel guests is a condition to have something that he does not have, and something that should be there for him. The wishes of hotel guests is a condition that is felt less by a guest against what is not on him. While the guest satisfaction is a situation in a hotel guest, where he has managed to get something of his needs and wishes. Therefore, hotel guests from different countries who come and stay in a hotel are o
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Hotel And Understanding Hotel Receptionist

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Hotel And Understanding Hotel Receptionist - What is the hotel receptionist? The hotel reception is a front office reception with many terms or mentions. There is a mention of it with the terms Frint Desk Agent, Front Desk Clerk, Guest Service Agent, Guest Room Service, and Receptionist. What is Meant by Hotel Receptionist All the terms mentioned above are the same meaning, but the way is different, as explained by J. Martin (1991:45) in his book Human Relation for the Hospital Industry that:  "The Front desk of a hotel or motel is usually the primary nexus between guest and hotel or Moter. The person working the front desk, whatever the job title-front desk clerk, receptionist, guess seruvuce Agent-is a person who might and checks the guest in and out, keeps records by hand or computer, relates to the housekeeping and other departments, and Generally operates an information and record center  ". Further Robert. J. Martin, provides a definition of the
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Receptionist and terms to be Hotel reception

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Receptionist and terms to be Hotel reception - The hotel reception is a very convenient function, because the hotel receptionist is a reflection of a hotel. The hotel's image will depend heavily on the hotel reception. Thus the employee who is appointed by the hotel should be a professional and good personality. Terms Of Becoming a Reliable Hotel Receptionist If the hotel guest on his visit to a hotel gets a poor image, it will negatively affect the guest's visit in the future. Therefore it takes several reasons in choosing a hotel receptionist. 4 Reasons Why Hotel Receptionist Is Very Important For Hotel Guests Guests do not hold contact or relationship with the hotel management but with the hotel reception Good hotel receptionist behavior can convince the guests that they (hotel guests) will enjoy their visit to the hotel. The hotel receptionist is a source of information and assistance for the guests, hotel guests feel that the receptionist can easi
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9 Properties Of The Receptionist And The Role Of The Hotel Receptionist

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9 Properties Of The Receptionist And The Role Of The Hotel Receptionist - the receptionist is an indispensable person in a company, because a receptionist becomes the most first to welcome guests who come to the company, especially The hotel receptionist is the most important person for a hotel business. How To Become a Professional Hotel Receptionist And the receptionist is much in touch with hotel guests, and a receptionist should have a good nature and attitude towards hotel guests. And this is the nature that a hotel receptionist should have according to Sudhir Andrews (1982:17) is as follows: 9 Properties A receptionist Must Have: Have a habit to look good and tidy in the workplace. Uniforms should be treated (washed clean and ironed) well to keep it clean and tidy. Self-care; This is an absolute thing for a hotel receptionist Have confidence Able to communicate well and clearly and properly Has the ability to remember the hotel's names and faces H
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9 Properties Of The Receptionist And The Role of The Hotel Receptionist

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9 Properties Of The Receptionist And The Role of The Hotel Receptionist - The receptionist is an indispensable person in a company, because a receptionist becomes the most first to welcome guests who come to the company, especially The hotel receptionist is the most important person for a hotel business. How to Become a Professional Hotel Receptionist And the receptionist is much in touch with hotel guests, and a receptionist should have a good nature and attitude towards hotel guests. And this is the nature that a hotel receptionist should have according to Sudhir Andrews (1982:17) is as follows: 9 Properties A Receptionist Must Have : Have a habit to look good and tidy in the workplace. Uniform should be treated (washed clean and ironed) with Good to keep it clean and tidy. Self-care; This is an absolute thing for a hotel receptionist Have confidence Able to communicate well and clearly and properly Has the ability to remember the hotel's names and f
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Job Description The Hotel reception (Job Description)

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Job Description The Hotel Reception (Job Description) - At a hotel is none other than as a detail or a broad picture of the scope of work, purpose, and responsibility that closely relates to a person's position In a hotel. The Hotel Reception task (Job Description) Furthermore, based on the task description can be made Job Specification or often referred to as the Person Specification, where required the requirements of expertise or specific specificity and tempers or personality to run a Job. As for the information needed in drafting a Job Description, among others are: Performance of tasks Equipment used The materials used in the task Networking and job relationships with the closest work Immediate explanation of superiors and subordinates Classes In Departments And Income Related to Job Description, Michael L. Kasavana (1992:64) stated that: Job Description is a detailed list of all the main tasks of a job that also concerns things like: Syste
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